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How To Get PUK Code To Unlock Your SIM Card (Airtel, MTN, Glo & 9mobile)

Here is an article showing you ways on how to get PUK code to unlock your SIM card on Airtel, Glo, MTN and 9mobile networks in Nigeria. Learn more!

Viklin
By Viklin
186
Get PUK Code: 9mobile airtel mtn sim pack
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In today’s article on Naijaknowhow, we’ll be sharing tips on how to get PUK code to unlock your SIM card on Airtel, Glo, MTN and 9mobile networks in Nigeria.

Keeping your phone secured is important, but keeping your SIM secured is more important. If you’ve never been a victim of mobile theft, then having a secured SIM card is paramount for safeguarding your phone, information and most importantly your money.

Keeping your phone secured is important, but keeping your SIM secured is more important.

A friend shared his ordeal with a phone thief. He told me how N20,000 was stolen using mobile recharge linked with his bank account on his lost phone. I’m not going into details on this story but what you should know is… ensure to activate a SIM PIN lock on your device.

This post, however, isn’t for teaching you how to set up PIN lock on your SIM card but to share tips on how to recover your SIM PUK (Personal Unblocking Key).

There are certain security reasons why your SIM card could be blocked by your network provider and they include, entering of wrong PIN code multiple times, or you fake/guess a recharge card PIN repeatedly etc. These and other unstated reasons would make network providers block your SIM card and can only be unlocked via a PUK code.

Where to find PUK Code for your SIM?

PUK codes are usually located on the SIM pack housing your SIM. These packs contain your unique Personal Unblocking Key to help in reactivating your SIM when locked. See images below:

Get PUK Code on SIM Pack - MTN Airtel 9mobile Glo
Get PUK Code on SIM Pack – MTN Airtel 9mobile and Glo

But then, what if you cannot access this pack or perhaps, you’ve misplaced it… How then do you retrieve your PUK number?

Also Read:  Whatsapp Data Plans for MTN, Airtel, 9mobile and Glo (2023)

Follow these steps below to get your PUK on MTN, Glo, Airtel and 9mobile in just a few minutes.

How to retrieve your PUK (Personal Unblocking Key) and reset your PIN:

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Since we don’t have access to the SIM pack, the only and most reliable solution is to get in touch with your network provider. They’ll walk you through by asking a couple of questions to aid them to run necessary validations before finally unblocking your SIM for you.

For Airtel PUK:

airtel-logo.png

For assistance with retrieving your blocked SIM card if you don’t have access to your PUK, simply contact Airtel customer care by…

  • Dialling 111 from any Airtel phone (this is a free call).
  • Dial 08021500111, if you are calling from another network within Nigeria.
  • Dial +2348021500111 when you are roaming (this is a paid call). Airtel customer care is available 24 hours a day, 7 days a week.

Next, provide the affected number, last recharge amount, swap history (within the last 12 months), and the amount paid for data/social bundle for better assistance.

For 9mobile PUK:

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9mobile official logo

If you need to get your 9mobile PUK to unlock your SIM, simply dial the following 9mobile Customer Care lines below:

  • Dial 200, if you are calling directly from a 9mobile number.
  • Dial 08090000200, if you are calling from another network within Nigeria.
  • Dial +2348090000200, if you are calling from outside Nigeria. The addition of +234 (Nigeria’s dialling code) is important if you are calling from outside Nigeria.

Next, provide answers to the various questions that would be thrown at you by the 9mobile Customer Care personnel, these questions are to ascertain if you’re the real owner of that SIM to avoid theft.

For Glo PUK:

GLO LOGO

If you need to get your Glo PUK to unblock your SIM, simply dial the following Glo Customer Care lines below:

  • Dial 121 or 200, if you are calling directly from a Glo number.
  • Dial 08050020121 or 08050020200, if you are calling from another network within Nigeria.
  • Dial +2348050020121 or +2348050020200, if you are calling from outside Nigeria. The addition of +234 (Nigeria’s dialling code) is important if you are calling from outside Nigeria.
Also Read:  How to Load Airtime Recharge Card on MTN, Glo, 9mobile and Airtel

Next, provide answers to the various questions that would be thrown at you by the Glo Customer Care staff, these questions are to determine if you’re the real owner of that SIM to avoid theft.

For MTN PUK:

MTN.png

For those using MTN line and want to recover their SIM PUK, then dial the various MTN Customer Care lines depending on your preference:

  • Dial 180, if you are calling directly from an MTN number.
  • Dial 08031000180, if you are calling from another network within Nigeria.
  • Dial +2348031000180, if you are calling from outside Nigeria. The addition of +234 (Nigeria’s dialling code) is important if you are calling from outside Nigeria.

Next up, simply provide the customer care representative answers to the questions asked to ascertain you’re the authorised owner of the locked MTN SIM.

Alternatively,

MTN users can also get their PUK through the MyMTN mobile app on Android and iOS. This app brings a wide range of features and functionalities that helps users control their MTN tariffs, data bundles, profiles and more.

MTN PUK on MyMTN App

To make use of this application, you will need to grant it access to your device, an OTP would further be sent to your MTN number for verification, afterwards, you will be able to find your MTN SIM PUK number as seen from the screenshot above.

Conclusion:

These are the right ways to get PUK on the major networks in Nigeria. Anything outside these methods is illegal and probably not recommended. You should also note that you can reach out to these network providers on social media, however, you can choose what works best for you.

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Viklin
Viklinhttps://naijaknowhow.net
Tech Enthusiast | Gadget Lover | Architect | Content & SEO Expert @ SEOEXPERTS.COM.NG | Inter Milan Fan ⚽. Writing history one piece at a time. You can connect with me on social media using the buttons below. Cheers!

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186 COMMENTS

  2. Please 🙏 help me with puk number my phone is blocked by puk code help me unlock my MTN sim the number is 07046459***

  3. Pls help me unlock my sim, I have been trying these cc number but they are not helping, pls help me get my Mtn line back

  6. At111:06am
    Pls my sim was block I was told to use the puk number but my sim card park are three, I can’t identify the major one to avoid locked. I have called the MTN clients, nothing have been done since yesterday. Pls help me out. my number is:08133962***. Thank you.

    Reply

  7. Hello! Pls I need help, I lost my phone last year but thank God today I got it back, and my MTN line which is 08139737452 is showing put your PUK, and seriously I forget everything about the line ,so pls🙏🏾 help

  10. please i lost my mtn puk sim pack, how can i get it back please.
    this is the sim number i lost 07060620*** please help me send it to this number 07045566***
    Thank you sir god bless

  14. Please my GLO line was blocked and required for puk code but I lost my sim pack please what should I do this is the number. 09051323***

    • Please my MTN line was blocked and required for puk code but i lost my sim pack please what should i do it urgent please ..this is my number ,08130686***

  18. Please my sim was block i was told to use the p u k number but my sim card park is lost how can i go about it my number is 08116891*** please unblock it for me

    • The best and easiest way to retrieve your PUK code is to call the telco support number mentioned above, the support personnel will ask a series of questions to be sure you own that SIM card, once that is out of the way, you will be given a new PUK that can be used to immediately unblock your SIM. Good luck with that. *Also, write down the code somewhere safe for future reoccurrences.

  22. Good evening, for mtn puk my wife’s sim has blocked due by entering code on her sim,it’s now asking for puk but my wife has three the pack away since packingfrom one place to another area, so how should I help her do it on my phone with this app thanks

    • The best and easiest way to retrieve your PUK code is to call the telco support number mentioned above, the support personnel will ask a series of questions to be sure you own that SIM card, once that is out of the way, you will be given a new PUK that can be used to immediately unblock your SIM. Good luck with that. *Also, write down the code somewhere safe for future reoccurrences.

  30. Please I need PUK to unlock this Number 0814696**** is my old line but this number is registered by me I sent person and it’s hard being long please help me out to unblock this number

  38. pls can you help me open my sim it just block and am told to put on the puk codeand i dont know where i have put it This my number 055002****

  47. Hello i bought a registered sim few years back, today i mistakenly pressed the lock sim button.
    And my sim was blocked. I called the customer care and they were asking me details about mg name and date of birth which was registered fir the sim, obviously i dont knoe them, the customer care agent said she can only help if i can be able to provide the informations and i dont know if you have experienced this

    • Hello Sam, sorry about your locked SIM. Unfortunately, that’s the only way you can unlock your SIM without access to your SIM pack. Try to provide that information or visit their store in person.

  52. Please i don’t have my puk number with me, my sim is blocked. Here is my phone number 0906561****. Here is my new line should incase if u want to reach me 0806143****

  57. Good day mr/mrs i misplaced my mtn pack year’s ago, Please I need my puk to unblock my sim 0704331****

  61. I want to unlock my mtn puk, but I lost my sim pack(my mtn number 0706595****). Please send me the puk through this number 0815049****.

  62. Please I need my mtn puk code and I can’t fine my sim pack and have called mtn agent and they are requesting for my activation date and I can’t remember again… Please help me out cos am using other line to call them….081674484…..

    • I wish I could do anything from here. Try calling them again, besides, that’s not the only question they would ask to confirm you own the SIM. I suggest you should just go to their store.

  69. Please I need to unlock my glo puk but I have no sim pack here is the number =070573—
    Serial /N=5051810—–

  71. I lost my artle sim puk number but I no the puk num have being trying but wrong saying contact Carrier

  73. Comment:sir i lost my sim pack for mtn but my problem now is dat my puk is blocked i cant make calls nor recieve msgs

  74. Sir my MTN sim was blocked and the puk number is with me, yet I don’t know how to relate the puck code with it, as in I don’t know how to do it, pls come to my aid sir.

    • When a SIM card is blocked, you won’t be able to use that SIM card until it has been PUK unlocked. If you are looking for where to type in your PUK, simply slot your SIM into a phone or just toggle off & on/restart your phone, you’ll be graced with a column where the PUK code should be entered to continue using that SIM. Let me know if this helped.

  77. My mtn line is blocked and I don’t know my puk…….I’m currently using a glo line
    How can I get my puk for the MTN line using this glo ?

    • Kindly call your customer network’s care line, they will ask a couple of questions to verify you own the SIM in question. Once those have been answered, a new PUK code will be given to you to unblock your SIM. I hope that helps.

    • Sorry about that. The only thing you can possibly do right now is to call a customer care agent to unlock your SIM card and generate another PUK code for future use. Kindly call the Glo CC number posted up there. You’d be asked a couple of questions like your last recharge amount, mother’s maiden’s name etcetera.

    • Sorry about that. The only thing you can possibly do right now is to call a customer care agent to unlock your SIM card and generate another PUK code for future use. Kindly call the Glo CC number posted up there.

  97. Am damilare my SIM card was blocked,how can I unlock it, asking for puk cold, and the sim park is not with me

  100. I entered a wrong pin and my glo sim has been blocked and I dont have my sim card pack with me
    kindly assist

  101. Pls how can i get my PUK no from MTN becos ve called 180 but I can’t answer most some of d question becos is longtime I purchase d sim.

  132. QUESTION: is it possible to retrieve a sim that has been permanently blocked. Say you entered the wrong puk more than the required number of time – 10 times.

    What can be done?

  138. Thank you so much for this article, I’m really grateful for it🙏. It is really useful, I was so frustrated due to the affected sim being my bank sim, but your article totally helped. God bless you 😇.

  139. I made a mistake to lock my sim and he was requesting for a puk number sorry how can I get it the number is 0813———

  142. I mistakenly press simcard luck unfortunately his demanding for puck number that could no longer found, please I need you to help unlock my sim ,0803962—4)for me Lawal OLuseyi o thanks

  145. Pls my sim was block I was told to use the puk number but my sim card park is lost so hw can I go about it my number is:08109—- pls unblock it for me

Hey fam, don't go without a reply!

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