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Tech NewsTelcos

Nigeria Implements Unified Shortcodes for Telecom Operators, Simplifying Services for Users

By
Viklin
Last updated: May 20, 2023
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Nigeria is set to standardize shortcodes across all telecommunications operators starting from May 17, in a move towards harmonization.

The Nigerian Communications Commission (NCC) will oversee the implementation of a single code for specific transactions among telcos such as MTN, Airtel, 9mobile, and Globacom. This means that regardless of their network service provider, Nigerians will be able to recharge their mobile phones, check credit balances for airtime and data, and access other services using a uniform number. This initiative follows the introduction of Mobile Number Portability (MNP) by the NCC in April 2013, allowing users to switch carriers while keeping their original numbers.

mtn glo 9mobile airtel

The Association of Licensed Telecom Operators in Nigeria (ALTON), representing telecom operators, expressed support for the policy, stating that it aligns with global regulatory practices and aims to simplify services for Nigerians. The harmonization process will involve running both old and new codes simultaneously until May 17, 2023, after which the old codes will be discontinued.

Here are the harmonised shortcodes:

Function

Harmonised shortcodes

Call Center/Help Desk 300
Voice Mail Deposit 301
Voice Mail Retrieval 302
Borrow Services 303
STOP Services 304
Check Balance 310
Credit Recharge 311
Data Plan 312
Others are Share Services 321
Data Plan Balance 323
Verification of SIM Registration/ NIN – SIM Linkage 996
Porting Services (MNP) 2442
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TAGGED:9mobileAirtelGloMTNNCCNigeriaTelcoUnified ShortcodesUSSD
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ByViklin
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Passionate about technology and gadgets, I'm also an experienced architect and content & SEO specialist. When I'm not diving into the latest innovations, you’ll find me cheering for Inter Milan.
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